Privacy Policy

This Privacy Policy explains how BobCasino may collect, use, store, disclose and protect personal data of players in New Zealand.

1. Local legal context

New Zealand regulates gambling under the Gambling Act 2003, administered by the Department of Internal Affairs (DIA / Te Tari Taiwhenua). Online casino play has historically been available only from offshore operators, with a new domestic online-casino licensing regime being introduced from 2026. Relevant regulatory context also includes the AML/CFT Act 2009 and the New Zealand Privacy Act 2020. The relevant authority is the Department of Internal Affairs (DIA). This page is informational and does not claim that BobCasino has a local licence in New Zealand.

2. Age restriction and eligibility

The applicable age notice for this page is 18+ for New Zealand. Players must be legally allowed to gamble, act in their own name, use their own payment methods and not be self-excluded or blocked.

3. Account rules

Players must provide accurate details, keep account information current and use only one account unless BobCasino gives written approval. Multiple accounts, false identity, account sharing and location circumvention are not allowed.

Data categories may include name, date of birth, address, email, phone, IP address, device data, payment identifiers, game history, bonus activity, KYC files and support messages.

4. KYC and payments

BobCasino may request identity documents, proof of address, payment ownership evidence, selfie or liveness checks, source of funds and source of wealth information. Deposits and withdrawals may be delayed during KYC, AML, bonus or payment reviews.

Data categories may include name, date of birth, address, email, phone, IP address, device data, payment identifiers, game history, bonus activity, KYC files and support messages.

5. Bonuses and promotions

Bonuses may have wagering requirements, maximum bets, eligible-game rules, expiry periods, country restrictions and withdrawal limits. Bonus abuse, coordinated play, low-risk wagering or multi-accounting can lead to cancellation of bonus funds and winnings.

6. Prohibited conduct

Prohibited conduct includes underage gambling, forged documents, third-party payments, VPN/proxy misuse, chargeback abuse, fraud, technical exploitation, harassment and use of the account for money transfer or money laundering.

7. Responsible gambling

Gambling must remain entertainment. Relevant self-exclusion or blocking context: multi-venue exclusion and operator-level account controls. Support resources may include the Gambling Helpline New Zealand (0800 654 655), the Problem Gambling Foundation of New Zealand and Safer Gambling Aotearoa. Players should set limits, take breaks and seek help if gambling becomes harmful.

8. Privacy and data use

Personal data may be processed for account management, age verification, payment processing, fraud prevention, AML, responsible gambling, support, analytics and legal defence. Rights may include access, correction, deletion, restriction, objection and complaint to a supervisory authority.

Data categories may include name, date of birth, address, email, phone, IP address, device data, payment identifiers, game history, bonus activity, KYC files and support messages.

9. Cookies

Cookies may be used for login, security, consent storage, preferences, analytics, affiliate attribution and marketing where permitted. Non-essential cookies should be managed according to local consent rules.

10. Changes and contact

This document may be updated when laws, regulator guidance, payment rules, internal controls or product availability change. Questions should be sent through the website support channels.

Final notice

This page is a website compliance text for informational use. It is not legal advice and should be reviewed before publication.